Code of Ethics INDA

Outstanding Performance: strive to be the best in everything we do and offer the highest quality services to our membership and the industry.

Confidentiality: guard member confidential information. Anti-trust laws: all meetings and activities are conducted according to anti-trust laws.

Responsiveness to members: consider INDA the “go to” organization and respond to members quickly and give information that is accurate and complete.

Value Creation: produce products and services that create value for members, the industry and the staff.

Treatment of members: all members are treated equally and fairly. Integrity: all activities will be conducted in an honest and truthful manner.

Customer focus: Understand our customers and their needs. Build services to satisfy those needs.

Change: Embrace change. Pride ourselves in being visionaries. Do not accept the status quo and always try to improve.

Respect: treat others with dignity, honesty and respect. Encourage team work.

Fulfillment: employees are INDA’s most valued asset. We help them to realize full potential and find value and success in their work.

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