Privacy Policy

Updated: April 2026

INDA, Association of the Nonwoven Fabrics Industry (“INDA,” “us,” “we,” or “our”) owns the website, mobile application, or online service (the “Services”) where this Privacy Policy is posted. This Privacy Policy describes the types of personal information and other information that INDA collects through the Services and how we use, share, and protect your information. If you choose to not provide personal information when you use the Services, certain features may not be accessible.

We may update this Privacy Policy from time to time. We will, at a minimum, post the most current Privacy Policy here. Please review this Privacy Policy each time you visit and check for any updates.

Your use of the Services is also subject to the Terms of Use.

Notice for Residents of the European Economic Area and United Kingdom

If you are a resident of the European Economic Area or United Kingdom, INDA’s collection and processing of your personal data (referred to in this Privacy Policy as “personal information”), whether online or offline, is subject to the EU General Data Protection Regulation and UK General Data Protection Regulation, respectively, and you have certain rights under applicable law. To learn about our processing of your personal data and your rights, click here.

What information do we collect?

As a general matter, each time you access or use the Services, the server automatically collects basic technical information, including your IP address or device identifier, domain name, referral data (e.g., the last website visited prior to accessing the website, pages viewed and time spent), login and access times, device location, and device information such as browser and platform type. We use this information, which does not allow us to contact you, for analytical and security purposes, to administer the Services, and to improve our services.

When you use the Services, INDA collects personal information and other information that you voluntarily provide. This may include the following types of information:

Personal Contact Information, such as your first and last name, mailing address, email address, and phone number.

Order and Payment Information, such as billing and shipping information and goods or services purchased. Payment information (such as credit card number, expiration date, and security code) is collected, processed, and stored by our payment processor, and the payment processor shares the last four digits of your credit card number, card type, total amount, and item(s) purchased with us. We associate Order and Payment Information with your online account.

Login Information you provide when you create and access an account,which is used to identify and validate you as a user (typically a username and password).

Employment Information, such as company or organization name and an individual’s title.

Content of Communications and Content You Provide or Post, such as comments, photos, and videos.

The information collected depends on the feature offered. Your participation in these features and your sharing of your personal information with INDA constitutes your agreement to such sharing.

Note that when you use certain services that support our operations, such as INDA’s event mobile app powered by Swapcard, your use of such services and the providers’ collection and use of your information is subject to the service provider’s Terms of Use. You can review the Swapcard Terms of Use here: Swapcard Terms of Use

Like many Services, INDA’s Services may use pixel tags, also known as web beacons or clear gifs. Pixel tags help us improve our understanding of website traffic and visitor behavior, as well as gauge the response to our promotional efforts.

Information from other sources

We also may obtain contact details and other information about you from other entities and from third parties, including: social networks who have your permission to access your data; service providers who enable us to customize products based on your location; partners with which we offer co-branded services or engage in joint marketing activities; publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold.

How do we use the information collected?

INDA collects information from and about users to:

  • Facilitate use of the Services and improve the Services;
  • Provide information about INDA content, events, news, products and services;
  • Provide communications regarding invoices, order confirmations, program registrations, and surveys;
  • Fulfill orders;
  • Respond to inquiries and requests;
  • Troubleshoot issues and maintain system security; and
  • Protect INDA’s legal rights and property and the rights and property of others.

With whom do we share personal information?

We may share your personal information with our business units, select service providers, sponsors, and other agents to fulfill your requests and orders, host the Services and provide maintenance and security, provide analytics, conduct surveys, provide you with marketing communications, manage events and process registrations, and maintain, improve, and deliver products and services. 

We may also disclose information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing the information is necessary or advisable, for example, to investigate violations of our website Terms of Use, protect our services and the rights, property, or safety of INDA or others, or in connection with a merger, acquisition or transfer of assets. We also use your information for security and fraud prevention.

The Services may offer interactive features where you can communicate with other users and submit information, including personal information. Such information may be publicly posted and could be read, collected, or used by third parties. INDA is not responsible for the information you choose to submit or a third party’s use of such information. Your participation in these features and your sharing of information with us and other users constitutes your agreement to such sharing.

How do we use cookies and similar technologies?

We and our analytics and advertising providers use cookies and similar technologies to enhance and personalize your experience, save your username and password, improve our content and offerings, and generate statistics regarding use of the Services.

There are two types of cookies – persistent cookies and session cookies. Persistent cookies remain on a user’s device for a set period of time, and are activated each time the user visits the Services where the cookies were set. Session cookies are temporary and allow us to link a user’s actions during a browser session.

Many browsers are initially set to accept cookies, but you may be able to adjust your settings to reject cookies. Choices are browser and device specific, and if you clear cookies from the browser on any of your devices, your opt-out choices will need to be reset. Consult the “Help” section of your browser or built-in mobile device settings for more information. Note, however, that certain services can only be accessed when cookies are enabled. Thus, disabling cookies may prevent you from accessing some features. If you access the Services from a different device, login with different credentials, or change browsers, you will need to opt-out of cookies again. More information on how to modify your browser settings or how to block, manage or filter cookies can be found at sites such as https://allaboutcookies.org/.

How do we protect your information?

INDA strives to maintain reasonable safeguards to protect your personal information from loss and unauthorized access or disclosure. Note, however, that no data transmission over the Internet is guaranteed to be 100% secure, and therefore, your use of the Services is at your own risk.

How long do we retain your information?

INDA will retain information collected from or about you for as long as necessary to provide the Services and provide you with products and services. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required.

How can you control the information INDA uses or shares about you?

We strive to provide you with choices regarding the personal information you provide us. If you no longer wish for us to share your mailing address, email or other contact information with our sponsors or other third parties, you may adjust your account preferences or you can submit your request via email at info@inda.org, by phone at +1 919.459.3700 or by regular mail at INDA, Association of the Nonwoven Fabrics Industry, 1255 Crescent Green, Suite 145, Cary, NC 27518.

Upon receipt of your request, we will make every effort to remove your personal information from our database within 10 business days. To expedite this process, please provide your name, mailing address, all email addresses, and any other information you have registered with INDA products and services. Please note that we will not be able to stop third parties from sending you information about their products or services if your information was shared with them before we received your request. In such cases, you will also need to submit your unsubscribe requests with the third parties directly.

You may contact us at any time to opt-out of receiving commercial communications from INDA. Alternatively, you can click the unsubscribe option located in the footer of INDA email promotions and update your communication preferences at any time.

How can I access or correct my personal information?

We want to assure you that you have access to your personal information that we collect and store. You may correct information that is inaccurate by reviewing and updating your account preferences or by contacting us by email at info@inda.org or by mail at INDA, 1255 Crescent Green, Suite 145, Cary, NC 27518.

Links to external websites

We may have links on INDA websites, mobile apps or in INDA communications that link to external websites. INDA does not endorse, nor is INDA responsible for the privacy policy or content of these sites, so please check the privacy policy of the external site when visiting.

How to Contact Us

Should you have any questions about INDA’s policies and practices, you can contact us by email at info@inda.org, by phone at +1 919.459.3700, or via regular mail at:

INDA
Association of the Nonwoven Fabrics Industry
1255 Crescent Green, Suite 145
Cary, NC 27518

Privacy Notice for Residents of the European Economic Area and United Kingdom

This notice supplements the information contained in our online Privacy Policy and describes additional rights provided to residents of the European Economic Area (“EEA”) under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and residents of the United Kingdom under the UK General Data Protection Regulation (“UK GDPR”) with regard to personal data that the Association of the Nonwoven Fabrics Industry (“INDA,” “we,” “us,” or “our”) collects and processes, whether online or offline.

INDA may collect the types of personal data described in our Privacy Policy for the purposes described in the Privacy Policy. Personal data (referred to in the Privacy Policy as “personal information”) means any information about an identified or identifiable natural person.

The GDPR and UK GDPR require that we inform you of the legal bases we rely on to process your personal data. The legal bases for processing are set forth below.

  • Our legitimate interests. For example, to perform a contract with you or the business you represent, maintain system security, communicate with you, process orders and payments and fulfill your requests, respond to your inquiries, conduct surveys, administer and improve our products and services, and protect your rights, our rights and our business and the rights of others.
  • Compliance with laws. For example, to comply with legal and regulatory requirements or respond to a court order or legal request.
  • Consent. For example, we obtain consent to send you commercial email marketing messages. Where we rely on consent to process your personal data, you can withdraw your consent at any time; however, the withdrawal of consent does not affect the lawfulness of processing before the withdrawal.

As INDA is an association based in the United States, by using INDA’s services you acknowledge that your personal data will be transferred to, and further processed in, the United States. In addition, we may share personal data with service providers and third parties located outside of the EEA and United Kingdom.

We will keep your personal data in a form that permits us to identify you as a data subject for no longer than necessary for the purposes for which the personal data was collected, and in all cases no longer than until you withdraw your consent (if consent is the legal basis for processing of data) or object to processing your data (if you have such a right and we cannot demonstrate compelling legitimate grounds to keep processing your personal data).

The GDPR provides residents of the EEA and United Kingdom certain rights with respect to their personal data. You may (with some exceptions):

  • Request access to your personal data (including to obtain confirmation as to whether or not your personal data is being processed, obtain additional details about the data being processed, and obtain a copy of such personal data);
  • Request correction of your personal data;
  • Request erasure of your personal data;
  • Object to processing of your personal data; and
  • Request to restrict processing of your personal data.

You can exercise these rights by sending an email to info@inda.org with a description of your request. We will endeavor to fulfill your request to exercise these rights, but we may have legal grounds or obligations to reject your request. We will respond within one month after we have verified that you are the data subject or are authorized to make the request on behalf of the data subject. If necessary, we may extend our response time by an additional two months to respond properly, but we will notify you if that is the case within one month.

If we decide not to fulfill your request, we will tell you the reasons why. If you disagree with our response to your request, you have the right to lodge a complaint with a data protection regulator in Europe (if you are a resident of the EEA) or Information Commission (if you are a resident of the United Kingdom). Should you have any concerns, we request that you contact us first so we can investigate, and hopefully resolve, your concerns.